Are these official kits?

No. They're replica kits, same factories, same materials, no licensing tax. The crests are embroidered, the sponsors are sublimated, the construction is identical to retail. We don't carry the official Premier League or FIFA logos because we're not paying the licensing fee that drives the £80 price tag.

Will the quality match an £80 official kit?

Side by side, you'd struggle to tell them apart. The polyester is the same. The crest stitching is the same. The fit is the same. What's different: there's no Nike box, there's no FIFA hologram, there's no badge tax. £22.99.

How long does UK delivery take?

4-7 working days, tracked, free, no minimum spend. We dispatch next-day Monday-Thursday from Manchester. Order before 1pm Friday and we'll catch the Friday post.

What sizes do you stock?

S to 2XL on most adult kits. Selected ranges go to 3XL. We stock kids' sizes (3-4 to 13-14 yrs) on the most popular national + Premier League kits. If between sizes, size up.

What if it doesn't fit or I don't want it?

14 days to return for a refund (UK consumer law). 30 days if it's faulty. Email support@kithappens.store, we send you a return label, refund hits your card within 5 working days of us receiving it. No restocking fees, no forms.

Can I add a name and number?

Yes, £5 extra. Pick a name (up to 12 characters) and a number (1-99). Pressed in the same factory finish you'd see on a retail shirt. Adds 24 hours to dispatch but doesn't change the delivery window.

Termini e condizioni del servizio

Welcome to Kit Happens. By placing an order, you're agreeing to these terms. We've kept them in plain English because nobody reads legalese, but they still apply, so give them a scan.

1. The Basics

You confirm you're at least 18, or you've got a parent or guardian who's happy for you to order. We can update these terms at any time. If we make a big change, we'll flag it.

2. Products

We do our best to make sure descriptions, images, and details are spot-on. That said, screens vary, slight differences in colour or finish can happen. Everything's subject to availability. If something sells out, we'll let you know.

3. Pricing

All prices are in GBP (£) unless we say otherwise. We can change prices at any time, but any order you've already placed and we've confirmed will be honoured at the price you paid.

4. Orders

When you place an order, you'll get a confirmation email. That confirms we've received it, not that we've accepted it. We reserve the right to cancel or refuse any order (stock issues, pricing errors, dodgy activity, etc.). If we cancel, you get a full refund. No messing about.

5. Shipping

Orders are dispatched next business day.

UK: 4-7 working days, tracked. Free on all orders, no minimum.
USA & Canada: 7-14 working days, tracked. Shipping costs calculated at checkout.
Rest of world: 4-7 working days, tracked. Shipping costs calculated at checkout.

These are estimates, not guarantees. We're not responsible for delays caused by Royal Mail, customs, or anything else outside our control, but if something goes properly missing, get in touch and we'll sort it.

6. Sizing

We recommend ordering one size up unless the product page says otherwise. Some items run smaller than standard UK sizing. Check the size guide before you order, we can't offer refunds purely for getting the wrong size (but see our returns policy below for your cooling-off rights).

7. Returns & Refunds

We want you to be happy with what you get. Here's how returns work:

(a) Change of mind (cooling-off period)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving it, no reason needed. To exercise this right:

Contact us within 14 days of delivery.
Return the item in its original condition, unworn, with tags attached.
You're responsible for return postage costs.
We'll process your refund within 14 days of receiving the item back.

Exclusions: Personalised items (e.g. shirts with custom printing/name & number) cannot be returned for change of mind. That's your name on the back, we can't sell it to someone else.

(b) Faulty or defective items

Under the Consumer Rights Act 2015, you have the right to return faulty goods within 30 days of delivery for a full refund. This covers:

Damaged items
Stitching faults
Printing defects
Incorrect or poor-quality finish
Items not matching their description

Contact us with your order number and clear photos of the issue. If we confirm a fault, we'll cover return postage and give you a full refund or replacement, your choice.

After 30 days but within 6 months, we'll offer a repair or replacement first. If that fails, you're entitled to a refund.

(c) How to request a return

Email us with your order number, what's wrong (or that you'd like to cancel), and photos if it's a quality issue. We'll get back to you within 2 business days.

8. Intellectual Property

Everything on this site, text, images, branding, logos, belongs to Kit Happens unless we say otherwise. Don't copy it, reproduce it, or pass it off as your own.

9. Limitation of Liability

We're not liable for indirect or consequential losses from using our site or products. Our maximum liability is capped at the amount you paid for the product in question. Nothing in these terms affects your statutory rights as a UK consumer.

10. Governing Law

These terms are governed by the laws of England and Wales. Nothing in these terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.